Diversity in a business poses a big challenge to effective internal business communication. What is diversity in a business? Diversity refers to different human virtues of employees working for the same business, for example different nationalities, ages, sexual orientations, gender, ethnicity, cultures, religions and even disabilities. The manager needs to have a good understanding of differences among employees, including a knowledge of the history, religion, politics and customs of other cultures. Communication in a business should make provision for all employees who have different backgrounds and should never be perceived as offensive. Apart from a good understanding of diversity, the manager should also be sensitive towards all employees coming from different backgrounds. A manager should never underestimate the challenges of diversity in a business. Messages are often understood because of unnecessary misunderstandings, for example...
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