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Showing posts from January, 2013

About being an Emotionally Intelligent Leader who enhances Communication

Are you an emotionally intelligent leader who manages your emotions and also recognizes and manages the emotions of your employees?  Or do you merely act on your feelings and regret it afterwards? Do you constantly have to apologize to your employees for being insensitive?
Today having the ability to effectively communicate your emotions and to perceive and manage the emotions of your employees  is a highly desired leadership skill, a skill that can very much enhance communication in your business. 
Emotionally intelligent leaders have great self awareness, can manage themselves well, possess good social skills and can also manage employee relationships.  By being aware of who they are and what their strengths and weaknesses are, unsettling emotions are controlled  before they can harm the business communication culture.   These leaders are also generally very optimistic and always attempt to seize opportunities which will benefit the business in the long-term.  Healthy social relat…

Know what True Diversity means for your Business

Do you want to know what true diversity will mean for your business' performance? Diversity in a business is generally accepted as acknowledging, accepting and also understanding all the differences among employees.  Diversity is most evident in terms of employees' age, gender, religion and race.

Lately managing diversity is not only perceived in terms of accommodating differences in a business, but also as actual thoughts about what true diversity really means.  With other words, diversity is also about the actual thought-process of the responsible managers, especially when it comes to the advantages of having a diverse group of employees.  Just think about it for a moment:  diversity in a business could result in better problem-solving and customer service because of the diverse backgrounds of employees similar to the customers.  Similarly employees' unique creativity and innovation based on shared differences could only benefit the business in the long-term.  Managers…

Reading Emails and Productivity

Are your employees spending too much time reading emails?  Many employees are constantly being interrupted by reading emails throughout the day resulting in a loss of productivity for the business.  Once interrupted by an email, some experts suggest that  employees can on occasion waste up to 30 minutes to get back to work again.  Many of these emails are from colleagues and not really that important.  As a result some businesses now do not allow employees to send emails to their colleagues and only to clients of the organisation.  However, since emails have become essential for daily, instant communication, some businesses even introduced instant messaging for employees to communicate with each other without having to send emails while file sharing through applications such as DropBox or similar  applications are encouraged.
What do managers need to do?  Depending on the nature of the business, it is perhaps a good idea to prioritise reading and sending emails of emails in the busin…