Skip to main content

About being a leader, leadership and having communication skills


Leadership and communication skills are essential for the business to function well. There are several points of view about what differentiate a leader from a manager.  Many theorists suggest that a manager is more focused on systems in the business, while a leader is more focused on the workers. The ideal is that a manager should also be a good leader.

There is also a difference between a leader and leadership. A leader in a business usually controls the behaviour of workers keeping in mind the mission and vision of the business.  To effectively control a business, a leader demonstrates encouraging behaviour associated with good communication skills.

Leadership on the other hand implies encouraging behaviour that managers and even workers demonstrate to help workers achieve their goals and objectives. Persuading workers to do their work, giving directions and coordinating messages and actions all require excellent communication skills. Workers in senior positions have to coordinate the work of workers in their sections, for example, where good leadership is important.  Even junior workers can demonstrate leadership when they propose a solution for a problem in the business.

Good communication skills are also necessary for reliable decision making in the business.  Having good communication skills, however, does not necessarily make somebody a good leader.  There are various other requirements for a good leader as well.  A good leader will never make decisions in isolation, but will always consider workers in both the issue at hand and the result of the decision. Decision making is always a complex process where all alternatives need to be considered.  Not only do the issues that have to be decided upon be formulated well, but also the consequences for the business should be carefully considered.

A leader has good communication skills when he or she can:

·         constructively encourage and manage workers
·         trust workers to do their work
·         differ from workers in a positive way and suggest alternatives to be discussed
·         adhere to the core values of the business when dealing with workers
·         be  a role model for good communication by also helping workers to develop their own communication skills

Popular posts from this blog

The role of the manager in effective business communication

Business communication is no longer about how to write a letter, email or use effective writing skills.  It has also extended to other areas in the business, for example, excellent relationships within the business. A manager should not only concentrate on successful communication with its external clients, customers and stakeholders.  The employees of the business actually areinternal clientsand should also be treated with care.  Many scholars refer to this asinternal marketing, a very important feature of good business communication.  Employees’ well-being and work satisfaction play a large role in their productivity and how loyal they will be towards the business.  The role of the manager is to ensure good relationships with and among employees.   A healthy working environment is equally important.  Previous research has indicated that employees also have other career aspirations than only a salary.
Unhappy employees as a result of poor communication processes in the business can ne…

Obstacles in achieving efficient cross cultural communication

Effective cross cultural communication is increasingly becoming more important in a business. Employees usually consist of diverse cultures with different backgrounds.  Although all employees need to adhere to the corporate culture in a business (the way things are usually done), a manager needs to have good cross cultural communication skills when it comes to dealing with employees with different cultural backgrounds.  Many managers want to achieve better cultural communication, but still face many barriers.  The following are the most common cross cultural communication barriers many managers still have to overcome in their attempt to communicate better with diverse employees:
Values and attitudes: The manager may have different values than his or her employees or the employees may even have different values and attitudes. At the end of the day it is the task that has to be completed and having different values and attitudes can be overcome if all employees all share a common vision …

What is your managerial communication style?

As a manager you communicate in a specific manner to your employees.  Your communication style can fall within different managerial approaches but in this article I will focus on the two most common styles, namely the classical and humanistic managerial communication styles.  I will first explain the more formal classical style.
A manager who has a classical managerial (authoritarian) communication style:
communicates through formal communication media such as oral and/or written and visual communication and very little face to face discussions.creates but also uses opportunities to make the long and short term goals of the business clear using these formal communication media.changes 'unacceptable’ attitudes and opinions by shaping new ones through manipulation.diminishes fear and suspicion because of misinformation or misinterpretation of the right but unclear information.communicates numerous rules to employees.prevents or corrects misunderstanding from lack of information and pr…