Skip to main content

Motivate and engage employees through effective communication


Managers should not only motivate, but also engage employees for better outputs.  A manager has to deal with people who have different personalities, prejudices, feelings, tensions, emotions and attitudes based on their own frame of reference which they bring to the workplace every day. 

To motivate employees, their needs should firstly be understood as well as that many employees are not only motivated by a salary. Good managers show an interest in their employees and their personal lives. There are also many other factors which might play a role in motivation, for example being given more responsibilities in the business. Employees want to be recognized, empowered and even challenged.

A manager should also create a working environment which will contribute to employees’ work satisfaction.  Part of this is to create an interest in the business and its activities. Employees on all levels should have a good understanding of the business and their own roles in achieving business objectives. Effective business communication plays a major role in creating a more contented work environment.  Many businesses introduce employee recognition programmes which recognize performances after business goals were achieved.

However, research indicates that satisfied employees are not necessarily engaged.
A manager should also engage employees by giving them more ownership of their tasks and opportunities for growth. An engaged employee is more positive, committed and feels that he or she is being trusted by the manager.  By connecting to business goals, engaged employees become more proactive.

Popular posts from this blog

The role of the manager in effective business communication

Business communication is no longer about how to write a letter, email or use effective writing skills.  It has also extended to other areas in the business, for example, excellent relationships within the business. A manager should not only concentrate on successful communication with its external clients, customers and stakeholders.  The employees of the business actually areinternal clientsand should also be treated with care.  Many scholars refer to this asinternal marketing, a very important feature of good business communication.  Employees’ well-being and work satisfaction play a large role in their productivity and how loyal they will be towards the business.  The role of the manager is to ensure good relationships with and among employees.   A healthy working environment is equally important.  Previous research has indicated that employees also have other career aspirations than only a salary.
Unhappy employees as a result of poor communication processes in the business can ne…

Obstacles in achieving efficient cross cultural communication

Effective cross cultural communication is increasingly becoming more important in a business. Employees usually consist of diverse cultures with different backgrounds.  Although all employees need to adhere to the corporate culture in a business (the way things are usually done), a manager needs to have good cross cultural communication skills when it comes to dealing with employees with different cultural backgrounds.  Many managers want to achieve better cultural communication, but still face many barriers.  The following are the most common cross cultural communication barriers many managers still have to overcome in their attempt to communicate better with diverse employees:
Values and attitudes: The manager may have different values than his or her employees or the employees may even have different values and attitudes. At the end of the day it is the task that has to be completed and having different values and attitudes can be overcome if all employees all share a common vision …

Why does Business Communication influence Corporate Image?

The way in which a business is perceived, positively or negatively, constitutes its corporate image. The corporate image is inseparable from all the activities within a business as it generally includes the overall picture that people have of a business. The corporate image of a business is also directly related to communication in the business.

The way in which a manager deals with employees will have an effect on employee morale and motivation. Lack of motivation among employees or little knowledge of products or services will impede good customer service. If employees deal with customers in an unprofessional manner, those customers will perceive the business in a negative way. How customers experience the products or services or their personal contact with the business, can result into either positive or negative viral marketing for the business. Customers have access to numerous social media platforms to post either complaints or compliments about the business. Word of mouth i…