Another key area for seamless integration of
business communication is having access to the right technology or infrastructure. Many business owners therefore are looking
for the right software with which to integrate all messages to or from
employees. I recently discovered Google
Enterprise which is a very cost effective way of managing communication in the
business. Google has been widely
criticised especially since they seem to almost have a monopoly when it comes
to search engines, but I am fascinated by the many possibilities for any
business. So why am I impressed and what
can Google Enterprise do to enhance integration?
Source: Google Enterprise. |
Google has many applications which business
owners can use to communicate with employees.
Employees are always connected via email while the communication can be
better managed with added productivity applications. Examples of such applications are:
- A calendar where all calendars are visible to the whole team
- A cloud drive where all the business documents can be stored and accessed by all team members
- Open documents, sheets and slides can be accessed by all team members and even if a team member is working at home, this team member would be able to collaborate on a document with other team members.
- The Vault is an extra feature where e files can be archived.
- Google + where employees could be part of circles and communicate with each other instantly. Video chats will even allow employees at other branches or countries to stay in contact.
Seamless integration of communication requires
clear and consistent messages understood by all in the business. By having access to more contact points,
communication could be improved for better productivity.
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