Skip to main content

Know what True Diversity means for your Business

Do you want to know what true diversity will mean for your business' performance? Diversity in a business is generally accepted as acknowledging, accepting and also understanding all the differences among employees.  Diversity is most evident in terms of employees' age, gender, religion and race.

Photocredit: Photobin.
Lately managing diversity is not only perceived in terms of accommodating differences in a business, but also as actual thoughts about what true diversity really means.  With other words, diversity is also about the actual thought-process of the responsible managers, especially when it comes to the advantages of having a diverse group of employees.  Just think about it for a moment:  diversity in a business could result in better problem-solving and customer service because of the diverse backgrounds of employees similar to the customers.  Similarly employees' unique creativity and innovation based on shared differences could only benefit the business in the long-term.  Managers should, however, also carefully think about all the challenges facing true diversity, for example, group cohesiveness, interpersonal conflict, value differences and discrimination, to single out a few.

It should be the ideal for managers to create an inclusive environment in the business where all employees and business objectives could prosper.  Managers need to manage diversity by planning and implementing business systems that not only maximise its advantages for the business, but also minimising the numerous disadvantages.

Related Posts:

How cultural intelligence could benefit diversity
Managing Diversity in the Business
Obstacles in achieving Cross-Cultural Communication








Popular posts from this blog

Why does Business Communication influence Corporate Image?

The way in which a business is perceived, positively or negatively, constitutes its corporate image. The corporate image is inseparable from all the activities within a business as it generally includes the overall picture that people have of a business. The corporate image of a business is also directly related to communication in the business.

The way in which a manager deals with employees will have an effect on employee morale and motivation. Lack of motivation among employees or little knowledge of products or services will impede good customer service. If employees deal with customers in an unprofessional manner, those customers will perceive the business in a negative way. How customers experience the products or services or their personal contact with the business, can result into either positive or negative viral marketing for the business. Customers have access to numerous social media platforms to post either complaints or compliments about the business. Word of mouth i…

Why Feedback is important in your Business

Employees generally welcome feedback from managers, not only  constructive feedback  about their own work performance, but also about any undertakings in the business which directly relate to their tasks.  Managers tend to forget that well informed employees are more productive and also focused on achieving business objectives.
So what kind of  feedback should a manager give to employees?
Feedback on work performance without discouraging the employee, thus constructive remarks to help the employee grow and prosper to the benefit of business goals.   The annual performance interview is the ideal place, but feedback could also be continuous throughout the year in less formal settings.Feedback about all activities and undertakings in the business.  Large businesses have their own public relations officers dealing with internal communication according to an internal communication strategy.  But employees will also value information directly from the manager(s).  This will put their tasks…

About being a leader, leadership and having communication skills

Leadership and communication skills are essential for the business to function well. There are several points of view about what differentiate a leader from a manager.  Many theorists suggest that a manager is more focused on systems in the business, while a leader is more focused on the workers. The ideal is that a manager should also be a good leader.
There is also a difference between a leader and leadership. A leader in a business usually controls the behaviour of workers keeping in mind the mission and vision of the business.  To effectively control a business, a leader demonstrates encouraging behaviour associated with good communication skills.
Leadership on the other hand implies encouraging behaviour that managers and even workers demonstrate to help workers achieve their goals and objectives. Persuading workers to do their work, giving directions and coordinating messages and actions all require excellent communication skills. Workers in senior positions have to coordinate th…