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| Photo credit: Photobin. |
Are your employees spending too much time reading
emails? Many employees are constantly
being interrupted by reading emails throughout the day resulting in a loss of
productivity for the business. Once
interrupted by an email, some experts suggest that employees can on occasion waste up to 30
minutes to get back to work again. Many
of these emails are from colleagues and not really that important. As a result some businesses now do not allow
employees to send emails to their colleagues and only to clients of the
organisation. However, since emails have
become essential for daily, instant communication, some businesses even
introduced instant messaging for employees to communicate with each other
without having to send emails while file sharing through applications such as
DropBox or similar applications are encouraged.
What do managers need to do?
Depending on the nature of the business, it is perhaps a good idea to
prioritise reading and sending emails of emails in the business. Perhaps employees could read emails only twice
a day and then have dedicated time to reply to all emails. The rest of the time could be spent on urgent
projects without having to constantly read and send emails. Of course this might not be a viable solution
for all businesses, especially those ones that need to be in constant contact
with clients or employees who are organising projects. But the reality is that in an age of instant
communication and constantly availability, loss of productivity could the
result for businesses.
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