Skip to main content

About being an Emotionally Intelligent Leader who enhances Communication

Are you an emotionally intelligent leader? Photo credit: Photobin.

Are you an emotionally intelligent leader who manages your emotions and also recognizes and manages the emotions of your employees?  Or do you merely act on your feelings and regret it afterwards? Do you constantly have to apologize to your employees for being insensitive?

Today having the ability to effectively communicate your emotions and to perceive and manage the emotions of your employees  is a highly desired leadership skill, a skill that can very much enhance communication in your business. 

Emotionally intelligent leaders have great self awareness, can manage themselves well, possess good social skills and can also manage employee relationships.  By being aware of who they are and what their strengths and weaknesses are, unsettling emotions are controlled  before they can harm the business communication culture.   These leaders are also generally very optimistic and always attempt to seize opportunities which will benefit the business in the long-term.  Healthy social relationships are at the core of effective business communication.  When a leader has empathy with employees, it does not mean that the business is run ineffectively.  It rather boosts a culture of productivity in that employees feel cared for and that they play an important role in achieving the business objectives.  It further fosters team work as well as develop and influence employees.

Leaders who are emotionally intelligent inspire employees by not judging them, listening to them and acting neutrally in a conflict situation.  Employees usually appreciate it when being given the benefit of the doubt, especially in a conflict situation. 

A good leader should always remember that employees are individuals with their own unique abilities.  An emotionally intelligent leader concentrates on the positive traits of employees and develop these traits to the benefit of the business.

Popular posts from this blog

The role of the manager in effective business communication

Happy employees are more productive. Business communication is no longer about how to write a letter, email or use effective writing skills.  It has also extended to other areas in the business, for example, excellent relationships within the business. A manager should not only concentrate on successful communication with its external clients, customers and stakeholders.  The employees of the business actually are   internal clients   and should also be treated with care.  Many scholars refer to this as   internal marketing , a very important feature of good business communication.  Employees’ well-being and work satisfaction play a large role in their productivity and how loyal they will be towards the business.  The role of the manager is to ensure good relationships with and among employees.   A healthy working environment is equally important.  Previous research has indicated that employees also have other career as...

Time for a communication audit?

When is the right time to do a communication audit in a business?  Why is it important to know whether communication in a business is effective or not? During a communication audit the strength and weaknesses of all communication in the business is analyzed, namely its communication policies, strategies, practices, messages, capabilities and even the media that are used, including social and other online media. If you have read some of my other postings in this blog, you will know how important communication in a business is.  Lack of effective communication can even cause the business to eventually fail. When is the right time to do a communication audit?  You could consider a communication audit in your business when: a major restructuring of the business is taking place   the business seems to be failing and not reaching its objectives. union negotiations are upcoming a merger or acquisition of another business might be happening a new management ...

What is your managerial communication style?

As a manager you communicate in a specific manner to your employees.  Your communication style can fall within different managerial approaches but in this article I will focus on the two most common styles, namely the classical and humanistic managerial communication styles.  I will first explain the more formal classical style. A manager who has a classical managerial (authoritarian) communication style: communicates through formal communication media such as oral and/or written and visual communication and very little face to face discussions. creates but also uses opportunities to make the long and short term goals of the business clear using these formal communication media. changes 'unacceptable’ attitudes and opinions by shaping new ones through manipulation. diminishes fear and suspicion because of misinformation or misinterpretation of the right but unclear information. communicates numerous rules to employees. prevents or corrects misunderstanding fr...